Privacy Policy

At Transit Plumbing, we value and respect your privacy. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website or use our services. By using our website and services, you agree to the terms of this Privacy Policy.

Information We Collect

Transit Plumbing collects two types of information from visitors:

1. Personal Information

We collect personal information when you provide it voluntarily through forms, subscription requests, and other interactive sections on our website. This may include:

• Name
• Email address
• Phone number
• Address
• Payment information (when applicable)

2. Non-Personal Information

We also collect non-personal information automatically through your interactions with our website. This data is collected to improve our website’s performance, optimize user experience, and understand traffic patterns. Non-personal information includes:

• IP address
• Browser type
• Device type and model
• Date and time of access
• Pages visited
• Referring URL

How We Use Your Information

The information we collect is used in the following ways:

1. Provide and Improve Services

We use the information provided by you to deliver services, such as plumbing consultations, installation requests, and customer support. Additionally, we use the information to improve our services and website functionality to ensure you have a seamless experience.

2. Communication

We may use your contact information to send you updates, newsletters, offers, or respond to your queries. You can opt-out of marketing communications by following the unsubscribe instructions included in every email.

3. Personalization

By analyzing your preferences and interactions, we can customize your experience and provide you with targeted recommendations or offers that may interest you.

4. Compliance

We may use your information to comply with legal obligations, resolve disputes, and enforce agreements with you.

How We Protect Your Information

We take the privacy and security of your personal information seriously. Our website employs various security measures to safeguard your data, including:

• SSL Encryption: We use Secure Socket Layer (SSL) encryption to protect sensitive information exchanged between your browser and our website.
• Data Storage: Personal data is stored securely in a protected database and only accessible by authorized personnel.
• Access Control: We implement strict access control measures to ensure that only authorized employees and contractors can access your personal information.

While we strive to protect your information, no data transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your data, but we continue to maintain the highest industry standards.

Third-Party Services

Transit Plumbing may collaborate with third-party companies to offer services or perform functions on our behalf. These third-party providers may have access to your personal information to the extent necessary to perform their duties. However, they are prohibited from using your personal information for any other purpose.

We may also include links to third-party websites. These sites are not under our control, and we are not responsible for the content or privacy practices of those sites. Please review their privacy policies before interacting with them.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small data files that are stored on your device to help us track website traffic, remember user preferences, and personalize content.

1. Types of Cookies We Use:

• Essential Cookies: These cookies are required for the basic functioning of our website.
• Performance Cookies: These cookies help us analyze website traffic and user behavior to improve our website’s performance.
• Functional Cookies: These cookies remember user preferences and settings to enhance your experience.
• Advertising Cookies: These cookies track your behavior across websites to deliver personalized ads.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of certain website features.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following situations:

• With Service Providers: We may share your personal information with trusted service providers who assist in the operation of our website or deliver services to you.
• Legal Obligations: We may disclose your personal information if required by law, such as in response to a subpoena or to comply with regulatory or legal obligations.
• Business Transfers: If Transit Plumbing undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

Your Rights and Choices

You have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete personal information.
• Deletion: Request the deletion of your personal information, subject to certain exceptions.
• Opt-out of Marketing Communications: You can opt-out of receiving marketing emails by following the unsubscribe instructions in our communications.

If you wish to exercise any of these rights or have concerns about your data, please contact us at [[email protected]].

Children’s Privacy

Transit Plumbing’s website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.